Information We Collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or enter information on our site. The information we collect may include:

• Personal Information: Name, email address, phone number, shipping address, and billing address.
• Age Verification Information: Date of birth and/or government ID verification to ensure you meet the minimum age requirement of 21 years.
• Transaction Information: Products purchased, purchase date, and purchase amount.
• Device Information: IP address, browser type, operating system, and device information.
• Usage Data: How you interact with our website, including pages visited, time spent on pages, and navigation paths.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders
• Verify your age before completing purchases (21+ only)
• Provide customer support and respond to inquiries
• Send transactional emails regarding your orders or other purchases
• Send promotional emails about new products, special offers, or other information we think you may find interesting (if you have opted in)
• Improve our website and customer experience
• Administer contests, promotions, surveys, or other site features
• Prevent fraudulent transactions and monitor against theft

Payment Processing

Stormy Vape uses Square as our payment processing provider. When you make a purchase on our website or in our stores, your payment information is processed securely by Square, not by Stormy Vape.

We do not store your complete credit card details on our servers. When processing payments, we adhere to industry standards and best practices:

• All payment transactions are encrypted using SSL technology
• Your full payment details are never stored on our servers
• Square's services comply with PCI-DSS requirements for secure processing of credit card information

For more information about how Square handles your payment information, please refer to Square's Privacy Policy.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. Your privacy is important to us, and we are committed to maintaining the confidentiality of your personal information.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

• All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology
• Access to personal information is restricted to employees, contractors, and agents who need to know that information to provide services
• Regular security assessments and updates to our systems

While we use commercially reasonable methods to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Age Restriction

Our products contain nicotine and are intended for adult use only. In compliance with federal and state laws, our website and products are strictly available only to individuals who are 21 years of age or older.

We implement age verification processes to ensure compliance with this requirement. By using our website, you represent and warrant that you are at least 21 years of age.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to collect standard log information and visitor behavior information.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Functionality Cookies: Allow us to remember choices you make and provide enhanced features
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access the personal information we hold about you
• The right to request correction of any inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us here.